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ConvaTec works with a group of Qualified Retail Suppliers to provide you with excellent customer service. ConvaTec’s Qualified Retail Suppliers will:

  • Protect your privacy in accordance with U.S. HIPAA guidelines
  • Help you select the right ConvaTec products to suit your personal needs
  • Ship your ConvaTec products straight to your home in discreet packaging
  • Facilitate your insurance billing process to ensure you get the proper reimbursement for Medicare, Medicaid or private insurance
  • Send you timely reorder reminders.

To match with a Qualified Retail Supplier that works with your insurance, please call our customer support line at 1-800-422-8811.

Need to Place a Cash Order?

You can also buy select products direct from ConvaTec on